Rules & Policies

Park Rules (applies to all MTC campers, including seasonal campers)

Seasonal Camper Rules (applies to seasonal campers only)

Park Rules

Bear Policy

Enjoyment

Office & Registration

Safety

Waterpark Safety Rules

Maintenance

These rules are subject to change without notice. The most up-to-date copy will be posted on the Mountain Trout Camp website and on the office outdoor bulletin board. These rules apply to all persons entering Mountain Trout Camp. Failure to comply with these rules may result in being expelled from the campground without refund. Mountain Trout Camp assumes no responsibility for any personal injury, illness, damage, or loss to anyone using our campground including campers, their guests, or their property. All persons entering Mountain Trout Camp agrees to these Rules. Adults are responsible for supervising children at all times. Those registering their campsite or accommodation for ensuring their guests and visitors adhere to these Rules.

 

Bear Policy

 

MTC campers must follow the rules below to prevent Black Bears from accessing food or garbage:

  • Do not feed wildlife of any kind

  • Do not store or leave food, coolers or garbage out of reach or unattended anywhere outside, including in a tent, a dining tent, canvas trailer, truck bed, shed or bunkie, or in a firepit

  • Pack and store these items in your vehicle, trailer or roofed accommodation, out of sight, with vehicle windows closed

  • Clean food preparation and eating areas promptly

  • Dispose of garbage in brown bearproof bin

  • Do not chase, corner, or throw objects at a bear

  • Bear bangers are currently permitted, but we ask that campers limit their use. Inquire at Office to borrow or purchase an airhorn, which is preferable

Campers who violate this policy, whether intentional or not, will be asked to leave immediately without refund.

Enjoyment 

  • Quiet time is all the time. Excessive noise (including loud voices, music, dogs barking, etc.) is not permitted at any time of day. Remember, even quiet conversations can carry through a forested area. Music is allowed on your campsite but should not be heard beyond your campsite.  Generators may be used only during power outages. Please report disturbances to park staff.

  • Please use the designated roads, trails and walkways. Please refrain from walking on other campers’ campsites.

  • No trapping, abusing, feeding or disturbing wildlife. Fishing is not permitted off the big dock with the water ramp.

  • Planned activities and events will be posted on the office bulletin.

  • Smoking is not permitted in any campground building or shelter. Put cigarette butts in designated waste bins only.

  • Pets must be kept on leash (6 ft max) at all times, including at the beach. Pets cannot be left unattended at ANY time, inside or outside, and are not permitted inside public bathrooms. Poop and scoop. Loud or aggressive pets will not be tolerated. Pets are not permitted in designated roped off areas in the lake, including the children’s water slide area and the waterpark area.  

  • No parking is allowed at the beach area. This area is for drop off and pick up only.

  • Please avoid going on neighbours’ property (see campground map borders). There is no crown land around Gillies Lake.

 

Office & Registration

  • All guests entering the park must register at the office upon arrival and pay any associated fees. Visitors for roofed accommodations and overnight sites must be preapproved by management. Additional charges apply.

  • Office hours are posted on the front door. During July and August, office hours are 9am-10am, 2pm-3pm, and 7pm-8pm. Use call box next to front door if office is unattended during its opening hours, or for check-in, check-out or emergencies.  

  • Roofed accommodation check-in is 4pm and check-out is 10am. Leave key on kitchen table upon check out.

  • Overnight camping site check-in is 2pm and check-out 11am.

  • Late check-ins (after 9pm) must be pre-approved and will be subject to a late arrival fee. 

 

Safety

  • Mountain Trout Camp has recorded video monitoring for your safety.

  • The campground is equipped with a First Aid kit, a defibrillator (located on outside office wall) and fire extinguishers.

  • Watch for children, cyclists and small animals. Maximum speed is 8km per hour. Drive on designated roadways only.

  • Parents and guardians are responsible for their children’s safety. Young children must be supervised at all times.  

  • There is no lifeguard on duty and swimming is at your own risk. No jumping or diving off any fixed docks. No riding bikes on docks. Use ramps, stairs and beach to enter and exit water. No swimming or fishing between dusk and dawn. Stand-up paddle boards and boats of any kind (except inflatables) are not permitted in the roped-off area around waterpark and floating docks. Seadoos, jet skis and speedboats not permitted.

  • No glass is permitted in park and beach/dock area.

  • Life jackets are provided free of charge for your safety. Please return them after each use.

  • Recreational vehicles such as motorcycles, dirt bikes, mopeds and ATVs are not permitted.  Boats must be registered at office.

  • Firearms are prohibited and the use of fireworks is not permitted.

  • Fires are permitted in designated firepits only. Do not leave fires unattended. Outside firewood is not permitted, to help us avoid invasive species. Firewood is available for purchase at the office. Do not collect wood from the forest.

  • Aggressive behavior and rude language will not be tolerated, nor any type of disturbance.

 

Waterpark Safety Rules

 

Use the waterpark at your own risk. There is no lifeguard on duty. Be aware that there is a possibility of injury or drowning.

  •  Ages 5 and over. Minimum height 4 feet. Children must be supervised by an adult at all times. Give smaller children the right of way.

  • No rough play or doing flips. This includes tackling, wrestling, pushing, etc. Keep some space between yourself and others. Always use caution and be aware and considerate of others.

  • Exit the waterpark feet first. Diving is not permitted. Before entering the water, ensure that the space below is clear.

  • Do not swim underneath the waterpark. Do not climb or swim below other users.

  • No food or drink allowed on the waterpark. Do not use the waterpark when under the influence of drugs or alcohol.

  • Do not overload any part of the waterpark.

  • Do not use the waterpark in unsafe weather or water conditions.

  • Dogs are not permitted on the waterpark dock ramp or within the roped area. 

  • Do not wear any jewellery etc. that might result in the waterpark being damaged or punctured.

 

Maintenance

  • Do not litter. Put garbage in large brown bearproof bin and recycling in surrounding blue bins. Propane canisters can be left behind the dumpster. The large brown cardboard recycling bin (behind the garbage dumpster) is for staff use only. The garbage can in front of the office is for loose garbage only, not household garbage.

  • Please clean fish station after use and put fish refuse in the freezer next to it.

  • Please conserve water. No washing of vehicles, boats or any kind of equipment is allowed.

  • Cutting of trees/branches/bushes, peeling bark, or driving nails into trees is strictly prohibited without management consent.

 
 
 
 
 
 
 
 

Seasonal Camper Rules

In addition to the Park Rules, the following rules apply to seasonal campers (Occupants) and their visitors. Subject to change with or without notice.

Visitors

Tabs & Invoices

Trailer, Site, Site Maintenance & Site Improvements

Boat & Vehicle Parking

Pets & Recreational Vehicles

Misc.

Visitors

  • A visitor is anyone visiting the Site, other than the Occupant and any persons 24 years of age or under who live in the same household as the Occupant. The Occupant must be present in order to have visitors, unless otherwise arranged and approved in advance by the Owner. Visitor fees (see above) apply to persons 25 and over living in same household as the Occupant.

  • Visitors must be registered prior to or at the time of their arrival, and not afterward. Occupant can register visitors in person at the office, or by phone, email, or text. Please include the number of visitors aged 15 and under, 16 and over, their arrival and departure dates, and whether they require visitor parking (please provide car make, model and colour only if parking is required). The fee for visitors registered in advance will automatically be added to Occupant’s tab.

  • The License of Occupation must be operative and in good standing for visitors to access the Site. Owner reserves the right to ask visitors for ID, limit the number of visitors, or to refuse visitors entry into the Park, at its sole discretion.

 

Tabs & Invoices

  • An invoice is required before sending payment, unless paying in person at the office. For invoices over $1,000 that are paid by credit card, a 2.4 percent processing fee will apply. Please inform MTC before paying so invoice can be adjusted to include fee. If payment is made by credit card without informing MTC, a 2.4% processing fee will be added to your tab. No processing fee will apply for non-credit card payments. Invoices can be paid in person by debit, Visa debit, cash, credit card, Apple Pay or Google Pay; online by credit card, Visa debit, Apple Pay or Google Pay; over the phone by credit card or visa Debit; e-transfer to camping@mountaintroutcamp.com; or by cheque. If paying by e-transfer or cheque, please include invoice and site number. For e-transfers, no security question and answer is required. Allow up to 24 hours to receive confirmation of payment receipt by email.  

  • Owner will invoice tabs and hydro fees to Occupant within a week after Park closing, or upon the Occupant vacating the site. The Owner will monitor the tab throughout the season and if it reaches approximately $200 before end of season, the Owner will issue an invoice. Owner can, at any time, refuse to offer a tab and/or request full payment.

  • Payments must be received by the invoice due date.

 

Trailer, Site, Site Improvements & Maintenance

  • Mountain Trout Camp offers seasonal camping only and is open each year beginning the second Friday of May to October Thanksgiving Monday. Outside these dates Mountain Trout Camp is closed as per the terms of the winter storage contract. Mountain Trout Camp does not provide permanent residency and campsites must be used for recreational and vacation purposes only. Seasonal sites must not be occupied for more than 24 consecutive days per month. 

  • Occupant must not attempt to sell, transfer, lease, sublet, or assign the campsite and the responsibilities, privileges, and obligations provided under the License of Occupation, in total or in part, to another person. All trailer sales must be preapproved by Owner to any potential buyer. Owner has the right to not approve a buyer, with or without reason. A 10% fee must be paid to Owner for all trailer sales. The 10% fee of the purchase price includes the seasonal fee and HST is applicable to this amount. The bill of sale shall show 90% of the sale price to avoid the buyer paying HST twice on the 10% commission amount. The buyer is responsible for paying this fee directly to the Owner by deducting that amount from what is owed to the seller. No for sale signs are permitted anywhere on Occupant’s site.

  • Owner or campground staff have full access to the Site at any time, whether Occupant is present or not.

  • Trailers must be roadworthy licensed and insured at all times. Trailers must be positioned on a Site to allow for expeditious removal. Although there is no age limit on trailers, all trailers need to be sufficiently maintained and in reasonable condition. Trailers which are deemed unsuitable must be replaced or removed at Owner discretion. No park model trailers are permitted.

  • Site must be kept clean and tidy at all times. This includes decks, sheds, equipment and any other items or structures that may be onsite. Renovation material may not be stored outdoors. Occupant is responsible for yard maintenance (including lawn trimming) and landscaping. If the Owner has to maintain the Site due to the Occupant’s neglect, the Occupant will be charged a fee.

  • All structures are considered temporary fixtures. Structures must be moved or disassembled upon vacating site unless special arrangements have been made with Owner. Any site improvement must be pre-approved by Owner. This includes planting trees or bushes, clearing of branches/trees/bushes, decks, gravel, fences, sheds, gazebos or bunkies. Occupant must provide Owner with detailed descriptions of planned modification of site. No compromises will be made for non-compliant site improvements which occur without prior approval from Owner.

  • The maximum permitted size for a shed or bunkie is 100 square feet. Common dimensions are 10’x10’ or 8’x12’. The maximum exterior height is 10 feet from the ground for a flat roof, and 11 feet from ground for a top angle roof. Each site is limited to having one shed and one bunkie. Sunrooms, Florida rooms and add-a-rooms are not allowed, except those that are prefabricated and specifically designated for park model trailers. All prefabricated add-a-rooms and sunrooms must be pre-approved by Owner. The Occupant will be charged a Structure surcharge fee for any Site structure that results in the Owner’s property taxes being increased as a result of the structure being added.

  • No alterations, construction or encroachments of any kind are allowed beyond the boundaries of Occupant site.

  • Affixing anything to a tree, including clotheslines or signs, is not permitted. Birdhouses are the only exception.

  • Pre-approved site improvements can occur only between opening day and the Wednesday before Victoria Day weekend and between the Wednesday after Labour Day to the Wednesday before Thanksgiving weekend.

  • 420 lb propane tanks can be topped up twice a season (after Victoria Day in May and after Civic Holiday in August). It is the Occupant's responsibility to advise Owner whether they require a top-up (a reminder will be sent out beforehand).

  • Outdoor fridges are only permitted if secured inside a shelter or structure, such as a shed or bunkie.

  • Birdfeeders, including hummingbird feeders, are prohibited due the risk of inadvertently feeding bears.

  • The Occupant is not permitted to receive mail or parcels at the campground address. Any other type of delivery must be pre-approved by Owner.

  • Occupant must monitor tank level on a regular basis and request a pump out when the tank is a minimum of 70 percent and maximum of 95 percent full. If tank gets 100% full, a $20 fee will apply. Owner offers pump-outs once a week on Mondays. Occupant must notify Owner by end of day the previous Sunday (min. 1 day’s notice) if they need a pump-out. There is no fee for the first three pump-outs per season. Each additional pump-out costs $40. If three pump-outs have already been made before end of season, then the final pump-out will be charged $10 per quarter tank. No feminine products are permitted to be flushed down toilet.

  • Please recycle by using the blue bins near the large brown garbage bin. Avoid throwing recyclables in the garbage. Owner is responsible for sorting recycling, including all liquor/beer cans and bottles. Plastic bags are non-recyclable. The big brown cardboard bin is for staff use only; please put cardboard in the blue bins. Batteries can be dropped off in the office for recycling.

  • Cooled firepit ashes can be put in the metal cans located behind the brown garbage bin.

  • Leaves can be put in large brown garbage bin or along the pile of rocks on Wyonch Lane.

  • No outside garbage or recycling can be brought in and disposed of in the campground bins.

 

Boat & Vehicle Parking

  • Vehicles or trailers parked in visitors parking must be pre-approved and registered at the office. A $5 fee per day use or per night will be added to Occupant’s tab.

  • Occupant must be preapproved from Owner to park boats on shoreline or against the rock wall. Occupant must clearly identify the boat to Owner. Boats can only be parked when the Occupant is at the Park. There is a charge of $5 per day use or per night for parking a fishing boat on the shoreline. Canoes and kayaks can be parked beside the rock wall during the day only, and not overnight, at no charge. 

  • See Rate Sheet for 2022 boat slip and trailer storage fees. Seasonal boat slips are available on a first come, first serve basis. Owner does not guarantee Occupant the same boat slip and may switch boat slips throughout the season if required. Owner reserves the right to cancel a boat slip at any time, and the refund will be prorated. Occupant is responsible for monitoring their boat. Owner is not liable if any damage or theft that may occur. When approaching our Marina, ensure travelling speed is low and look out for swimmer safety. No music permitted in boats parked on boat slip. Inflateable toys are permitted to be stored on the boat for day use only, and must be removed by end of day. 

 

Pets & Recreational Vehicles

  • One dog per site is permitted. Breeds of German Shepherds, Pitbulls and Rotweilers are not permitted. Seasonal campers who owned more than one dog prior to May 14, 2021 are grandfathered to allow more than one dog, for the lifespan of the dog(s). After the lifespan of the additional dog(s), the Occupant’s limit will be one dog. There is a one strike policy with dogs. If a dog attacks another dog or person at MTC, that dog will no longer be permitted. 

  • As of end of 2021 season, the use of recreational vehicles such as motorcycles, dirt bikes, mopeds, ATVs or golf carts are no longer allowed. Storage of these vehicles is permitted, however, use within the campground is not. If Occupant used such a vehicle during the 2021 season, the vehicle will be grandfathered strictly for entering and exiting campground, or for pulling a boat in and out of the water. If Occupant used a recreational vehicle during the 2021 season, please contact the Owner for registration. Owner at any time may limit usage or cancel grandfather system for any reason to any Occupant. Occupant agrees to have liability insurance for recreational vehicles.

 

Misc.

  • Owner requires at least three days’ notice for firewood delivery. Occupant is responsible for stacking their own wood.

  • Posting of signs must be pre-approved by Owner. 

  • Advertising of business activity to other campers is prohibited. Conducting business activity that requires customers to visit Occupant trailer is also prohibited.

  • Owner encourages Occupant to share any type of concerns, including noise concerns, which will be treated with strict confidentiality. Owner takes it seriously when campers are negatively affecting the enjoyment of other campers.

  • Unless Occupant notifies Owner otherwise, Occupant agrees that Owner can post pictures and videos on Mountain Trout Camp website and social media for promotional purposes.

  • Brown bikes that MTC provides free of use are for transient and roofed accommodation campers only. If a seasonal camper requires use on a rare occasion, please notify the office in advance for approval.

  • To make the firewood delivery process more efficient for MTC, we will deliver half or full cords to a seasonal campsite only when we have at least a 4 cord request between different campers. Order your firewood well in advance as it could take a few weeks to deliver.